8AM Insights: Leveraging Consumer Understanding for better outcomes.

Learning Outcomes
- Understand the key principles of Consumer Understanding under Consumer Duty.
- Identify practical steps to enhance consumer understanding within their firm.
- Assess the impact of Consumer Duty on product governance and firm culture.
- Develop strategies for measuring and monitoring progress in implementing Consumer Duty.
- Gain insights from industry experts on best practices and challenges in navigating Consumer Duty.