FCA Ongoing Services Review Webinar

Registration is now open for the first in our new series of educational webinars for financial professionals – Expert Insights: What the Ongoing Services Review Means for Advice Firms.

This free webinar will bring together two of the industry’s most respected regulatory and compliance experts, Michael Lawrence and Christian Markwick. They’ll share candid insights on the implications of the FCA’s focus on ongoing services for the retail investment sector alongside our Head of MPS, Ash Weston. Registrants can join live on Thursday 11th April at 11:00 am or catch up on-demand after it airs.

What’s In It For You?

By the end of the webinar, you will know the five crucial questions for measuring your ongoing services against the FCA’s requirements.

You’ll also get practical advice on:

  • ensuring your charges meet the fair value test;
  • checking clients are in the right service for their needs and objectives;
  • measuring the quality, uptake, and delivery of ongoing services; and
  • improving client experience and outcomes with simple, compliance-friendly methods.

During the live Q&A, you’ll have the opportunity to ask Michael, Christian, and Ash your most pressing questions. We’re members of the CPD Certification Service and attendees will be eligible to receive a certificate for1 hour of structured CPD / active learning for this CPD-accredited webinar.

Meet The Speakers

Michael Lawrence – Principal Consultant, Bovill


Throughout a lengthy career at the FCA, Michael led thematic reviews, oversaw mitigation and redress strategies, contributed to key policy initiatives, and helped develop regulatory strategies. With an in-depth understanding of both the regulation and the regulator, Michael provides straightforward guidance for firms who want to accomplish their goals while avoiding costly compliance oversights.

Christian Markwick – Head of Adviser Support, The Verve Group


Having been an adviser, a training and competence manager, and a CF10/CF11 for many years, Christian has a unique insight into the needs and goals of advice firms. He works with firms of all sizes, providing no-nonsense support to help them achieve their objectives while staying on the right side of all things regulated.

Ash Weston – Head of Managed Portfolio Services, 8AM Global

Having worked as a financial adviser, Ash made the jump to investment management in 2015. Since then, he has overseen the construction, management, and distribution of a range of investment products including 30+ managed portfolios on over 20 adviser platforms. Ash has a keen understanding of the operational and regulatory requirements for firms using managed investment solutions.

Can’t Make It? No Problem

Our FCA ongoing services review webinar will begin at 11:00 am, on Thursday 11th April 2024. If you can’t make the live session, you can register here for on-demand access. We’ll send you a recording after the session to watch at your convenience.

We’re nice like that.

This content is intended for financial professionals only. These are the author’s views at the time of writing and may be subject to change. This content is not intended to provide the basis for any investment advice or recommendation. Any forecasts, figures, opinions, tools, strategies, data, or investment techniques are included for information purposes only.

The information presented is considered to be accurate at the time of production and has been obtained from or based upon sources believed by the author to be reliable and accurate, but no warranty of accuracy is given and no liability in respect of any error or omission is accepted. Please visit our Regulatory Information and Terms of Use pages for more information.

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